Scammers leveraging Rogers outage to target Canadians with fake credits

Scammers are leveraging the recent nationwide Rogers wireless outage to target customers with fake compensation.

Reports on social media indicate that scammers are texting people while posing as the national carrier and claiming to offer a fake $50 credit.

“As you know, last Monday there was a huge outage on our mobile services. To make up for our mistake, we are offering you a credit of $50.00,” the text reads. It then directs users to click on a malicious link.

Good Morning! We're pleased to see you have a keen eye for this phishing SMS that is indeed a scam! Please forward the SMS to SPAM (7726) to allow our security team to take a look as well. Thank you for bringing this to our attention and have a great day! -^rm

— RogersHelps (@RogersHelps) April 26, 2021

You can tell that the text is a scam because it spells Rogers with a ‘0’ instead of an ‘O.’ However, it can be easy to miss this because it’s written in capital letters.

Rogers has responded to Twitter users reporting the scam and has said customers should “forward the SMS to SPAM (7726) to allow [its] security team to take a look as well.”

Rogers is giving bill credits equivalent to one day of service to customers affected by the outage. It’s worth noting that this credit is being automatically applied to users’ May bills and that customers don’t have to take any action.

It’s important to only click on links that you know are from an official source and to be wary of scams by looking for spelling errors and other unusual factors.