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Rogers warns customers of “intermittent disruptions” as some towers get upgraded for 700Mhz

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Rogers has issued SMS- and email-based warnings to some of its Canadian customers, mainly to those in parts of western Canada, that over a two-week period they can expect “intermittent disruptions” to service due to tower upgrades.

The company notes on its website that in order to enable the faster speeds that come from 700Mhz spectrum in some parts of the country, certain pieces of hardware will need to be changed on the tower. “Rogers is replacing the physical equipment on its network towers in an effort to deliver a better mobile voice and data experience to customers. These changes will enable more of our customers to access the 700MHz spectrum as well make LTE available in places not previously accessible.”

rogers700mhz

While the dedicated site at rogers.com/tower specifies Western Canada as the main target for these upgrades, we’ve learned that the outages are localized to parts of British Columbia. The company notes that warning will always be given at least 24 hours in advance, and that “they will be limited to a small local area at any one time,” usually performed at off-peak hours.

Rogers purchased a significant portion of 700Mhz spectrum in last year’s auction, and has been steadily rolling it out across the country to augment its existing AWS and 2600Mhz spectrum. The company also recently announced support for the LTE-Advanced standard using carrier aggregation, which allows for faster speeds through the combination of two asynchronous carrier channels.

[source]Rogers[/source](Thanks Mark!)

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