The ongoing Bell 911 class action lawsuit was started in 2007 by Yellowknife resident James Anderson has hit another high note for the customer. This is the case where Bell Mobility customers in Yellowknife were charged (and still being charged) $0.75 a month for non-existent 911 service. Residents have to dial a 7-digit number and get connected to the RCMP for emergency assistance. Anderson started the case out of principal but now it’s blown up into a $6 million class action lawsuit that includes over 24,000 Yellowknife residents. Last month Anderson’s lawyers requested to expand the case to include 5,700 Bell customers in Nunavut and the Yukon… and it’s been granted. Current Bell customers will be notified on their cellphone bill of the case, while past customers will be sent an email informing them that they have the choice to participate. In addition, an ad will be published in local papers.
Northwest Territories Supreme Court Justice Ron Veale stated in a note that “In my view, it would not be fair to the claimants or Bell Mobility to have three separate court actions in Northwest Territories, Yukon and Nunavut, each of which will involve considerable cost for all parties”. A win for the customer so far. The case will go to trial on May 7th, 2012.