Telus recently reached an agreement with the Competition Bureau to rebate customers a total of $7.34 million for unwanted “premium” text message charges.
The rebate applies to current and past customers who were active with either Telus or its sub-brand Koodo Mobile between January 1st, 2011 and August 16th, 2013. Customers who used third-party premium text message providers such as Jesta/Jamster and/or Mobile Messenger are eligible for the rebate.
Telus noted in a blog post on its site that current customers will be automatically issued rebates, while past customers will receive a note in the mail informing them of credit if it is available to them (which must be claimed within 120 days).
“The rebates will be a maximum of $10 for customers that were billed in connection with certain short codes related to Jesta, $5 for customers that were billed in connection with certain short codes related to MMS, and $15 for customers of both Jesta and MMS. All rebates are inclusive of all applicable taxes that may have been paid by the customer,” Telus said.
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