Rogers outage impacting customers in central Ontario [Update]

TV, internet, and home phone services have been impacted

Update 18/05/2023 9:25am ET: Rogers says the disruption was caused by fibre damaged by a third party. “Our technical teams worked quickly to identify the cause and restore services. We sincerely apologize to affected customers for the interruption,” the company said in a statement.

Update 17/05/2023 5:07pm ET: Rogers resolved the outage around 4pm ET Wednesday.

The original story continues below…

Rogers says customers in Alliston, Bolton, Orillia, Caledon, and Orangeville are experiencing a service outage.

This is impacting TV, internet and home phone services. Downdetector shows a spike in outage reports after 12pm.

“Our teams are aware and already hard at work to get your services back up and running as soon as possible,” the company said in a forum post. “We know how important it is to stay connected and are sorry for the interruption.”

It’s unclear if the outage is due to a system failure or vandalism.

The news follows two outages from Bell, both of which are due to vandalism. 

MobileSyrup will provide more information once it’s available.

MobileSyrup may earn a commission from purchases made via our links, which helps fund the journalism we provide free on our website. These links do not influence our editorial content. Support us here.

Related Articles