News

Bell is moving its customers to paperless billing

Come April, customers will only receive electronic bills

Nida Zafar @nida_zafar

Feb 6, 20243:35 PM EST |

Bell is changing the way it delivers customers their monthly bills.

The Montréal-based telecom provider is moving to paperless billing starting in April.

According to a notice the service provider shared with a customer and seen by MobileSyrup, customers will automatically be transferred to e-bills.

Bell confirmed the switch to MobileSyrup.

A spokesperson said customers who meet regulatory requirements for paper billing can call the company to continue the service.

“Bell customers with an active online account and valid email address will be switched to paperless billing,” the spokesperson said. “With electronic billing, Bell is taking a step toward greater environmental sustainability, and our customers can help reduce unwanted clutter and paper waste associated with printing, handling and delivering paper bills.”

Updated February 7, 2024, 4:43pm ET: the article has been updated with additional information.

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