Over a quarter of Canadians think artificial intelligence (AI) systems are reliable sources of information, according to a new survey.
Proof Strategies’ annual CanTrust Index, which analyzes who and what Canadians trust, found that 28 percent of people find AI systems like ChatGPT trustworthy. Trust in AI was highest among Gen Z respondents, driven largely by young men—more than half of whom had a high level of trust in AI systems. Millennials aren’t far behind, with 45 percent believing in AI’s potential.
Interestingly, Proof reported that trust in AI was higher among university-educated Canadians, with half of respondents holding university degrees saying they trust AI has a positive economic impact.
Despite the trust in AI, 43 percent of survey respondents said they felt AI will make information less trustworthy. Moreover, about one in three Canadians believe AI will contribute positively to the economy.
Gen Z leads the way in AI use, with 66 percent of respondents using it occasionally or regularly for personal needs. Millenials were close behind at 55 percent, followed by Gen X (45 percent) and Boomers (24 percent).
The high level of trust in AI is certainly concerning, given that generative AI systems like large language models (LLMs) are inherently unreliable and often get things wrong or make things up. Almost every AI tool available includes a warning that users should double-check results.
We’ve also seen countless stories of AI screwing things up, from Google’s infamous glue-on-pizza incident to Microsoft’s AI generating images of cartoon characters committing 9/11.
Proof’s methodology for the CanTrust Index involved surveying 1,515 Canadians through a national opt-in panel administered by independent research company The Logit Group. Proof says the sample size was representative of Canadian population statistics by region, age, and gender. The survey was conducted from Jan. 9 to 18, 2025.
Source: Proof Via: The Canadian Press (CTV News)
MobileSyrup may earn a commission from purchases made via our links, which helps fund the journalism we provide free on our website. These links do not influence our editorial content. Support us here.
